Privacy Policy
Last updated: July 30, 2026
Zenairix ("we", "us", "our") is a digital agency based in Thrissur, Kerala, India, providing web design, graphic design, UI/UX design, e-commerce development, and related digital services to clients across India and internationally. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.zenairix.com or engage us for services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details submitted through our enquiry form — name, email address, phone number, and project details.
- Information shared over email, WhatsApp, or phone when discussing a project.
- Basic technical data such as browser type, device type, and pages visited, gathered through standard analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes or proposals.
- Deliver, manage, and support the services you engage us for.
- Improve our website and understand how visitors use it.
- Send project-related updates or, where you've agreed to it, occasional marketing communication.
3. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our website and deliver our services (for example, form-processing or hosting providers), solely for that purpose and under confidentiality obligations. We may also disclose information where required by law.
4. Cookies and Analytics
Our website may use cookies and tools such as Google Analytics to understand visitor behaviour and improve our content and services. You can control or disable cookies through your browser settings.
5. Data Security
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.
8. Third-Party Links
Our website may link to third-party sites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Zenairix
Bright Line, Venginissery, Thrissur, Kerala, India
Email: info@zenairix.com
Phone: +91 8891041736